Electricity Distribution Companies Must Render Quality Service To Paying Consumers – NERC

The Nigerian Electricity Regulatory Commission has come out to charge consumers of electricity in the country to exercise their rights and obligations to enable them enjoy power supply from the service providers.

Commissioner in charge of Consumer Affairs, NERC, Aisha Mahmud recently revealed this while speaking to the press, and Nigerians have been reacting.

According to her, the essence of the customer complaints resolution meeting in Kogi state is to sensitise the consumers of electricity on their rights and obligations, as well as entertain their complaints with a view to adequately address them.

She added that Abuja Electricity Distribution Company has a duty to render quality service the moment a consumer pays for electricity.

Her words, “We have been moving around the country and today it is the turn of Kogi State because most Nigerians are not aware of the existence of regulations guiding electricity supply to customers.

When you pay for electricity, it is duty bound on you as a customer to ensure that Abuja Electricity Distribution Company renders service to you, if they fail you can report them to the Commission for immediate action.”

WOW.