The bank recently had its say via a press statement, and Nigerians have been reacting.
According to the financial institution, the notice about transitioning to a new cloud-based platform was specifically intended for vendors, not customers, so users can be sure of no disruption to their services.
First Bank added that all of its customer applications remain fully operational to all of its customers.
It read, “The message which was incorrectly interpreted and reported was sent to, and intended for our vendors only and focused on transitioning from our current I-Supplier Platform (our automated platform that connects us to suppliers) to a new Cloud-based Supplier Platform (worldclass platform for managing suppliers), to enable additional capabilities and benefits for our vendors.
Please be informed that no system upgrade is currently underway, and all our customer applications are fully operational.
We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform.”
WOW.
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